Services...

Installation, Customization, and Training

ActiQuest installs and configures each new system to the user's needs. Every new system comes with onsite training at the customer's location. Additional training, both onsite and at ActiQuest offices, is available.

Software customization (to meet specific usage requirements) and interface development services (for sharing information with other systems such as hospitals and clinical labs, via HL7) are available. ActiQuest has also performed hundreds of data conversions from other systems; there is an excellent chance we have done data conversions from your existing system.

Technical Support

The quality of technical support should be one of the primary considerations when selecting a practice management system. Calls to ActiQuest support lines are efficiently routed to the appropriate Software or Hardware Specialist for expert assistance. Support calls are tracked to monitor the nature of the call and the response time. ActiQuest Remote Diagnostics enables prompt determination and resolution for the client. On-site hardware support is also available.

When it comes to our business, we offer our customers a powerful resource and a recipe for success. Listed below is a comprehensive list of services we offer our clients. Please contact us for more info.

Software enhancements and upgrades, including system updates, are made regularly, training and governmentally required changes are provided as required.